Reported Issues
Track the status of issues you’ve reported on your shipments.
Lost Package
In Progress
#512
Reported: Jun 2, 2026 7:00 AM
Shipment: SRN-3621 | SAS123456789CA | Canadapost
Description: Parcel marked delivered but never arrived. Recipient confirms non-receipt.
Our team is actively working on this issue. You’ll receive an email when it’s resolved.