Issue #512

Issue Details

Issue ID

#512

Type

Lost Package

Status

Resolved

Reported

Jun 2, 2026 7:00 AM

Resolved

Jun 4, 2026 12:30 PM

Your Description

Parcel marked delivered but never arrived.

Recipient confirms non-receipt.

Status Timeline

  • Reported — Jun 2, 2026 7:00 AM (completed)
  • In Progress — Being reviewed (completed)
  • Resolved — Jun 4, 2026 12:30 PM (completed)

SUPPORT UpdateS

Support Team — Jun 3, 2026 5:00 AM
Opened a trace with the carrier.

Support Team — Jun 4, 2026 12:25 PM
Carrier confirmed loss; credit issued.

Issue resolved on Jun 4, 2026 12:30 PM

Related Shipment

SRN

SRN-3621

Carrier Tracking #

SAS123456789CA

Courier

Canadapost

Service

Expedited Parcel

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