Reported Issues

Track the status of issues you’ve reported on your shipments.

Open

0

In Progress

0

Resolved

0

Closed

0

No Issues Found

You can report issues on your shipments from the Shipments page.

Variant: Updates Banner

Your Issues

Track the status of issues you’ve reported on your shipments.

New Updates Available

3 issues have new updates from our support team. Click on an issue to view the latest notes.

Open

2

In Progress

1

Resolved

4

Closed

1

New Update

Lost Package

Open

#512

Reported: Jun 2, 2026 7:00 AM

Shipment: SRN-3621 | SAS123456789CA | Canadapost

Description: Parcel marked delivered but never arrived. Recipient confirms non-receipt.