Preferred Customer

Manage your Preferred account status and unlock exclusive benefits.

Your Preferred Benefits

Your account has Preferred status active. You’re enjoying:

If you no longer need Preferred status, you can cancel it. This will:

Switch you to pay-as-you-go pricing (per-shipment billing with processing fees)
Remove access to batch CSV import
Remove enhanced discounts
End weekly invoicing (you’ll pay per shipment instead)
You can re-apply for Preferred anytime via the application form (/user/preferred/apply)

Important: Any outstanding invoices must still be paid.
Cancelling Preferred does not cancel invoice obligations.

Cancel Preferred Status

Your account has Preferred status active. You’re enjoying:

If you no longer need Preferred status, you can cancel it. This will:

Switch you to pay-as-you-go pricing (per-shipment billing with processing fees)
Remove access to batch CSV import
Remove enhanced discounts
End weekly invoicing (you’ll pay per shipment instead)
You can re-apply for Preferred anytime via the application form (/user/preferred/apply)

Important: Any outstanding invoices must still be paid.
Cancelling Preferred does not cancel invoice obligations.

Cancel Preferred Status

You have BYOC (Bring Your Own Courier) enabled, allowing you to use your own courier credentials alongside our SAS rates.

BYOC fees are included in your weekly invoice.
The per-shipment fee applies only to shipments booked using your own courier credentials.